SHIPPING

If your item is in stock, please allow Lé Salty Label  1 - 2 business days to process your order.

Please note during high volume sale periods or new range releases there may be minor delays - we appreciate your patience during this time!

Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

Please note we do not dispatch on weekends or public holidays. 

 

INTERNATIONAL SHIPPING

Hanya currently offers FREE shipping to the entire Malaysia and imply a shipping fee based on weight starting from RM60 and up to orders from Singapore, RM 160 and up to orders from Brunei, and RM 200 and up to orders from Australia.

You may experience longer delivery duration when shipping outside Malaysia. We are working very hard on bringing HANYA to everywhere around the globe.
Shouting out to let us know where you live by tagging @shophanya! X 

 

International | Standard Delivery

We offer a flat-rate $20 STANDARD shipping fee for all international orders. Australia Post Registered International Shipping services provides delivery within 5-15 business days.

For customers in the following countries, your parcel will be fully-trackable via the Australia Post Pack & Track International Service:

For customers located in countries other than those listed above, your parcel will be dispatched via Australia Post Registered International Post. This service is NOT trackable on the Australia Post website - you will receive a consignment ID to confirm dispatch. A signature will be required on delivery.

 

International |  Express Delivery

We offer a flat-rate $40 EXPRESS shipping fee for all international orders. Australia Post Express Courier International provides delivery within 3-6 business days to major metropolitan areas*. Tracking and a signature on delivery is available for most destinations.

*All transit times are a guide only and exclude time in customs if applicable and may be subject to delay due to causes outside of Lé Salty Label's control.

 

 

INTERNATIONAL CUSTOMS | IMPORT TAXES

For international customers, please be aware that customs and import taxes may be charged by your country upon arrival. Customs and import taxes will differ depending on your location, and these charges are the sole responsibility of the recipient of the parcel. Please note Lé Salty Label is required to declare the full value of the international shipment, and include an invoice with each delivery. For further information please contact your local customs office.

 

 

ORDER TRACKING

Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

You will be able to track your item through the Australia Post website: http://auspost.com.au/track

International customers please note - once your order has departed Australia the most up-to-date tracking details will be available via your country's national postal service. For delivery updates, please enter your unique tracking number into your national postal website's track & trace service. For the United States please refer to USPS (www.usps.com) and for the United Kingdom please refer to Royal Mail (www.royalmail.com).

If you are not familiar with your country's national postal service, please enter your unique tracking number on http://www.trackitonline.ru which will connect you to the website of your local courier.

It is the customer's responsibility to arrange collection of their parcel once dispatched. If you are not home to receive your parcel, the item will be held at a local post office for collection, and for applicable duties & taxes to be paid. We cannot guarantee your local courier will leave a calling card, so if your order has not been received within the estimated delivery timeframe, please refer to your tracking link, or contact us for further tracking updates.

Lé Salty Label does not take responsibility for orders rejected by the recipient, or returned-to-sender due to non-collection. In this scenario, a re-delivery fee will be applicable. Refunds will NOT be granted for orders returned due to non-collection.