RETURN POLICY

1. What is Your Return Policy ?

Unused and unopened items may be returned within 14 days of receipt for a refund
or exchange for store credits. Please ensure that items are unworn, unwashed, and undamaged.
Important Note: All items must be returned with any original packaging, including tags the items came with.

 

2. How Do I Return ?

Please drop an email at hello@shophanya.com before returning it back to us.
Please include your order ID along with the idea to speed up the return process.


3. What is Your Exchange Policy ?

Sorry that things didn’t work out well for you! Here are the essential notes. ALL original tags must be attached.
Please note that returns will be made at your own cost. You can return your items to this following address within 14 days of receiving.

127-E, Jalan Langgar
05460 Alor Setar,
Kedah, Malaysia 

 

4. What If I Received a Wrong Order, or Damaged, Defective ?

NO way! Let us sort it out for you real quick by dropping an email at hello@hanya.com.

 

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